The My Account area of the website allows you to fully manage your account online. Once logged in, you can:
To access My Account, please visit www.onetel.co.uk/myaccount.
You will be asked to enter a security question and answer, just in case you ever forget your password in future.
No. Your new password will have been supplied to you on a letter that was sent out from Onetel recently. You may need to re-set your password when you log in for the first time.
If you forget your password, follow the Forgotten Password link on the log in screen on My Account.