Help :: Billing :: Broadband Charges
Broadband Charges Help
Questions & Answers
Broadband Charges
All our Broadband plans are billed per month. All monthly fees will be charged in advance. In most cases, your first bill will include two charges per service: one covering the period you have already used, and the other being the advance charge for the following month. As you are entitled to a cooling-off period, your first bill may not include any fees. In this case, these will appear on your second bill. Your first bill will also include charges for a connection, modem and additional microfilters (if applicable). This would have been confirmed to you at point of sale.
